Protecting you from fraud

We’ve chosen Validentity, part of The Tracing Group as our partner to carry out identity checks on pensioners living abroad. We do this to help prevent fraud.

They’ll be asked to:

  • take a selfie
  • upload a photo of their ID.

Or if they can’t complete the check online, they can contact us to confirm their identity another way.

If you receive a communication from Validentity on our behalf, please respond quickly. If we don’t hear from you, your pension payments could be affected.

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